Help Desk Services for Higher Education
Provide Your Institution with Reliable, Scalable IT Support
Enrollment Builders’ Help Desk Services provide colleges and universities with the expert support they need to keep students, faculty, and staff connected and productive.
Help Desk Support Your Students and Faculty Can Rely On
When you choose Enrollment Builders for help desk support, you gain a partner tailored to your needs - with the ability to scale as your institution grows.
Clients partner with us for:
- Higher Education Expertise
- Dedicated Agents are an Extension of Your Team
- 24/7 US-Based Support
- Seamless Integrations with Your LMS, SIS, and More
- Data-Driven Insights on ASA, QA, CSAT, and Resolution Rate
- Quality Monitoring on 100% of Interactions
- Omni-Channel Support
- Scalable Solutions
- Technical Troubleshooting
- Onboarding and Training
- Knowledge Base Management
Partner with Enrollment Builders
Let us handle the day-to-day support so your students and faculty have help when they need it, no matter the time of day.
Ready to improve your institution’s IT support experience? Contact us today to learn more about our Help Desk Services: